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Shift Health was engaged to conduct an independent operational review of an infectious disease research institute funded and operated by the US and Thai governments.

Shift Health performed primary consultations and assessments of internal budget and cost documents and subsequently developed recommendations to outsource routine research functions, standardize and integrate finance functions, appoint an inter-lab manager to monitor workflow and oversee training and staff redeployment. Recommendations enhanced collaborative practices across Thailand and strengthened integration with other infectious disease research sites.

Shift Health’s insights helped the institute to improve its operational efficiency, strategic alignment with government funders and reputation as a prime destination for infectious disease clinical trials.