Shift Health is seeking a People & Operations Lead with a science mindset

Shift Health brings a science mindset to strategy consulting for the health research and innovation ecosystem. We blend scientific depth, sector leadership and global perspective, tackling our clients’ most challenging questions with curiosity, rigour and courage. Delivering sharp insights and customized solutions, we’re helping to create the future of healthcare.

Our team is driven by passion to deliver scientific, health and economic impact by coupling scientific and clinical depth with business and management acumen. We look for courageous, curious, intellectually nimble professionals who are committed to asking tough questions, applying analytical rigour and generating insights that matter; self-motivated collaborators who are committed to results and driven to excel; and creative, cutting-edge thinkers with the aspiration to design, develop and deliver innovative solutions to advance human health and wellbeing.

Job Details

Shift Health is seeking a People and Operations Lead (Assistant Manager) to join our dynamic team on a permanent full-time basis.

Reporting Relationships & Responsibilities

Shift Health is a project-based organization with a successful matrix structure. This role will report to the Director, People and Operations. Reporting to the Director, People and Operations, the P&O Lead will support Shift Health’s People Strategy by developing and executing a wide range of initiatives covering the full spectrum of HR practices aimed at ensuring employee success. Your tasks will be directly related to operational excellence of the P&O function as well as to the delivery of Shift Health’s People programs. Shift Health’s P&O Lead is expected to perform the following duties and responsibilities:

• Develop People programs and initiatives. These tasks include, but are not limited to, researching and evaluating HR best practices, leading the development of HR programs (e.g., Onboarding, IDEA (Inclusion, Diversity, Equity and Accessibility) activities, Employee Wellness, Offboarding, Performance Management).
• Execute on People programs.These tasks include, but are not limited to, coordinating activities (including recruitment activities) to ensure program success, developing/activating feedback mechanisms (including surveys) and developing recommendations based on feedback, facilitating assigned workshops (e.g., employee engagement sessions), ensuring effective P&O communications.
• Contribute to P&O Excellence. These tasks include, but are not limited to, leading full cycle talent acquisition, advising leaders and employees on people-related matters, collecting and analyzing employee data, ensuring compliance with Canadian employment laws and standards, managing and maintaining the employee electronic filing system, supporting P&O reporting, drafting and updating people policies, creating HR templates and tools, recommending actions to improve People processes, staying current with emerging trends in HR.

Required Qualifications and Experiences

• A college/university degree or postgraduate certificate in Human Resources or a related field
• Four years’ experience in an HR Generalist role or across multiple HR domains
• People management experience is a distinct advantage
• A graduate degree in HR is an advantage, but not required.
• A generalist HR certification (e.g. CHRP/CHRL/CPHR) is an advantage, but not required

Competencies

• Strong academic background in Human Resources
• Proven proficiency in MS Work, Excel, PowerPoint and SharePoint
• High degree of initiative and intellectual curiosity
• Excellent verbal, written and interpersonal communications skills
• Outstanding and proven facilitation skills
• Results-oriented, resourceful and innovative
• Well organized, flexible with high attention to detail
• Ability to multitask, handling multiple deliverables with tight timelines
• Exceptional ability to deliver while managing stakeholders
• Uncompromising integrity with commitment to upholding the firm’s values

Travel

Shift Health’s client base is geographically expansive, but no travel is generally required for this role.

Location

Shift Health currently practices a hybrid model. Our office is in Toronto, ON, Canada.

Remuneration

This is a full-time, permanent position; a competitive compensation package is offered.

Equal Employment Commitment

Shift Health values and aspires to create a diverse and inclusive work environment. We welcome and encourage applications from people with diverse abilities, members of racialized and minoritized groups, women, Indigenous Peoples, and others with the skills and knowledge to succeed in this position. Accommodations are available on request for candidates in all aspects of the selection process.

We therefore expect the following of our search partners:

• A gender balanced shortlist
• A racially diverse shortlist
• Evidence of efforts to engage suitably qualified people with disabilities*

About Shift Health

Shift Health brings a science mindset to strategy consulting for the health research and innovation ecosystem. We blend scientific depth, sector leadership and global perspective, tackling our clients’ most challenging questions with curiosity, rigour and courage. Delivering sharp insights and customized solutions, we’re helping to create the future of healthcare.

The measure of our success is evident in some of our proudest achievements: leveraging over $1 billion in public and private sector financing for our clients; working with most of the world’s ten largest biopharmaceutical companies; and driving more than 50 healthcare and innovation partnerships globally. Every member of the consulting team at Shift Health started as a health and life sciences researcher and possesses the unique ability to couple scientific and clinical depth with business and management acumen. Our work across the health research and innovation ecosystem has shifted thinking about healthcare in more than 40 countries in North America, Europe, Latin America, Southeast Asia, Africa and the Middle East.

Shift Health’s Commitment to Anti-Racism

At Shift Health, we believe anti-racism cannot simply be a corporate value: it must be central to our corporate mission. Shift Health is committed to combatting systemic racism and creating opportunities for Black, Indigenous and other racialized and minoritized groups to develop skills and experiences required to build a career in the health and life sciences. Our determination to help dismantle systemic racism is guided by the following five commitments:

1. We will appoint and appropriately resource internal leaders who will work with the broader Shift Health team to drive and sustain our anti-racism agenda.
2. We will undertake an immediate review and renewal of our policies, codes and practices through the lenses of anti-racism and white privilege.
3. We will invest further in formal and experiential learning opportunities to ensure that all members of our team have the knowledge, awareness and literacy to engage fully in anti-racist praxis.
4. We will create safe spaces for frank dialogue about racism, oppression and discrimination.
5. We will reach into our communities, building respectful partnerships that uplift Black, Indigenous, and other racialized and minoritized groups, and helping our team both serve as and find role models who inspire personal and professional growth.

Shift Health’s Work Environment

Shift Health cultivates a fast-paced, high-energy work environment that provides diverse experiences and opportunities. Our consultants are highly collaborative, working as members of high-performing teams on a variety of projects across sectors. In addition to the opportunity to work on a spectrum of exciting projects with clients who are world leaders in their fields, Shift Health is committed to fostering performance excellence through training, mentorship and professional growth.

How to Apply

To apply for this position, please forward your résumé to careers@shifthealth.com.

Shift Health values and aspires to create a diverse and inclusive work environment. We welcome and encourage applications from all genders, people who identify as LGBTQ2S+, members of racialized and minoritized groups, Indigenous Peoples, people with diverse abilities, and others with the skills and knowledge to succeed in this position. Accommodations are available on request for candidates in all aspects of the selection process.